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Account and Security

Sign-up and sign-in​

On the sign-in page, you can choose between two tabs: Sign in and Sign up.

Signing up​

On the Sign up tab, enter your name (optional), your email address, and a password, then click Create account.

We'll send a confirmation email to the address you entered: click the link in it to confirm your account, and then you can sign in. After you sign in for the first time, the app walks you through the initial setup. (Learn more: Getting Started)

Signing up also creates your own organization, which you'll be the owner of. (Learn more: Account vs. organization)

Signing in​

On the Sign in tab, you can sign in with your email address and password. After you sign in, the app opens the Post calendar of the brand you used most recently.

Joining a team​

If an organization's admin adds you to their team, you'll get your sign-in details (email address and password) from them. Use these to sign in on the Sign in tab, and the brand switcher will show the brands you've been given access to. (Learn more: Adding a user)

tip

If you received a temporary password, it's a good idea to change it to your own. (See Changing your password)

Forgotten password, changing your password​

  1. On the sign-in page, click the Forgot password? link.
  2. Enter your email address, then click Send reset link.
  3. Clicking the link in the email you receive opens the Set a new password page, where you enter your new password twice and save it with the Update password button.

The reset link is valid for 1 hour. If it has expired, request a new one.

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You can use the same process to change your password even if you haven't forgotten it: sign out, then click the Forgot password? link on the sign-in page.

Account settings​

In the Account settings menu item of the navigation bar, you can manage your own personal details:

  • First name and Last name
  • Display name - The name your team members see for you.
  • Email - The address you use to sign in. It can't be changed.
  • Permission level - Your access level within the organization. Only an admin can change it. (Learn more: User roles)
  • Newsletter - Turn it on to receive product news and tips by email.

Your changes are saved when you click Save changes.